Poor customer service
Rating: 3 out of 5 stars
The auger arrived damaged and missing a pin for the bit. I emailed Kody in sales. After speaking with his manager, they advised me to fix it myself. I had to contact Premier who apologized for the poor customer service and sent me parts. Premier was great, but I won’t be ordering for the rest of my equipment from I dig Texas.
Reviewed by Blaine W. on November 5, 2026
Verified buyer
Does not recommend this product
* Units do not require case-drain (3rd hydraulic line) *